Delivery & Returns
We offer international tracked shipping on all orders.
When Will My Order Be Shipped?
All orders are processed, printed and finalised once an order has been placed. Orders are usually dispatched within 7 working days from the day of purchase, and can sometimes take longer depending on capacity available. You will receive a notification email once your order has shipped. We are unable to ship orders on weekends or bank holidays.
How Much Does Shipping Cost?
All shipping prices will be provided on your order at checkout before you place an order. We offer a flat rate shipping scheme which varies depending on where you are in the world.
What Is Your Return Policy?
As all of our products are made-to-order, we are unable to accept returns or exchanges unless the products received are faulty or incorrect. If you have any questions regarding the size and fit of any of our products, please get in touch. We’re always happy to help.
What Happens If My Order Is Late Or Lost?
If your order hasn't arrived within 1-2 weeks please get in touch and we will look into this for you. Royal Mail handles all of our mail and they hand this over to their affiliated postal services in the different countries we ship to. In the unlikely event that your order has gone missing, we will organise a replacement and prioritise getting this to you as soon as possible. If your item is taking longer than expected to arrive, we will chase it down and do our best to get it to you as soon as possible. As everything is made-to-order we are unable to cancel or offer refunds for late arrivals of products.
What If I Have Moved, Changed Or Entered The Wrong Address?
If an incorrect address is not noticed until after your order is finalised, or if you would like to change your shipping address please contact us at firstname.lastname@example.org as soon as possible and we will try to resolve this for you before the item is shipped. Please note, we can not be held responsible for an incorrect address being entered on your order if the item has already been shipped.